Bureau Veritas, an international certification agency, awarded Bisly with the ISO 9001:2015 quality management certificate, which verifies that the management system of the company has been checked and it is consistent with the newest quality management system requirements of the international standard ISO 9001:2015. 

The ISO quality management certificate is proof that we are looking to be professional and consistent in our activities, whilst delivering our clients a high-quality service. The ISO standard is based on seven quality management principles, which make up a structured, yet flexible system that helps ensure effective processes within the company, and thus guarantee high customer satisfaction. 

“When branching out to foreign markets, being awarded the ISO 9001:2015 standard certificate is of high importance for Bisly. This helps us create trusting relationships, long-term cooperation projects, and be a trustworthy partner to our clients and partners. Whilst applying for the quality management certificate, our work organization and processes were mapped in detail to guarantee customer satisfaction,” told Siim Vips, the CEO and co-founder of Bisly. 

Having the ISO 9001:2015 certificate proves that:

  • An internationally acknowledged quality management system has been rooted at Bisly
  • Services provided by Bisly meet the needs of the customers and comply with all legal and regulatory requirements
  • Bisly is a trustworthy partner for both its customers as well as its cooperation partners

The ISO 9001:2015 certificate is proof of the effectiveness of Bisly, and it ensures the customers that all necessary measures have been implemented to guarantee the high quality of the services and the ability to fulfill the obligations of the company.  The goal of the Bisly quality management system is to increase customer satisfaction through continuous improvement of the management system.